Customer Testimonials
Friendly helpful staff was greeted by GM Andy, Brian Bueller is a wonderful Salesman. That’s why we keep coming back to him for your vehicle needs, this is the third vehicle we have purchased from Bob Sight we ask for Brian for each purchase. Finance was helpful and answered all our questions super friendly.
The customer service I received was excellent. They got me in right at my appointment time and I didn’t have to wait long. I was very pleased overall.
Very good customer service. Car repair appointments are on time and ready to be serviced after arrival. Courtesy car wash is nice and free.
Communication. I knew what was going on at all times regarding my car on order. Our salesman Newaz was so informative and on top of everything.
In brief…the service was exemplary. Expeditious, competent, friendly, and engaging. And that isn’t too surprising given the fact that the vehicle has been totally “trouble free” during its first 11,000 miles ! Kudos everywhere.
Sabrina from day one went above and beyond for us!! She was so kind, accommodating and always did exactly what she said. We have never had a better car buying experience. She is a true asset to your dealership.
Savon Childs was very friendly helpful and informative on the purchase of my Sportage. His prompt and friendly responses by email and phone were very appreciated. I found the best price at Bob Sight after looking from Springfield, Joplin, Lee Summit's and K C.
The staff were friendly and professional. They also gave updates throughout my vehicle being serviced and explained all financial charges before and after the appointment.
Sabrina was amazing and worked hard to get us in the car needed. Bob sight Kia works hard to get you into the car you not only want, but even better then you thought possible.
The service department was very helpful and I was a walk in customer I had to go out of town on an emergency and they worked me in
Got me in and out, friendly staff, car was washed and returned the way I left it. Will be back the next time
Looking at the cars on the lot it was very inter4esting looking at a possible new car. I did see a couple that I liked.
Quick and easy deal. Matt did a great job. Will definitely recommend your dealership to others. One the fastest deals I have ever made.
Nawaz is friendly and courteous but does not add any sense of pressure to go bigger/buy more than what a person can afford. He's very easy to work with.
My service lady was honest, upfront I made it possible for me to get my car serviced before having to take my car for vacation.
Our service advisor David kept us up to date on the process every step of the way. We went in because our engine was making a knocking nose and needed to be replaced, which was under a lifetime warranty. They had to call the tech line at Kia to get the engine approved, which took awhile since their system was down for awhile but they kept trying. They finally got it approved. Our car is running better than ever.
I really liked how honest and upfront Matt was about the whole process of ordering a new vehicle. We were in and out with our trade in vehicle, no stress which is always a plus.
Fast and very nice and friendly serves and good price I would recommend this place and i can't thank of one more thing
Second car purchased at this facility. Easy buying experience. Friendly and respectful staff. Have recommended this dealership to others in the market.
This is a great place to buy a car. See John Massey. He is awesome!
I have been a Kia customer for almost 7 years and I have always been pleased with their customer service and service.
George did not pressure me into buying the vehicle we did. He was very honest about everything we talked about in regard to the vehicle and honestly was the most laid back carsalesman I have ever dealt with. The sales manager was not pressuring, even when I let them know what I needed in order for me to get the car I did. Everyone made it happen there and it was a very non stressful purchase so I thank you all for that
My experience was great! Mat explain to me about the Sunbit program and I signed up for it… My car was finished and I didn’t have to pay a lot of money!
Friendliness and knowledge of staff, especially Savon, whom I worked with. Up front and honest; went out of his way to show and explain the features of the models I was interested in. Once a choice was made Savon gave me all the costing details for decision and locked in the vehicle for my purchase. Delivery day and loan closing was quick and without an issue, communication was great. At 73 years old this was the best car buying experience ever!
Brittany was great, honest! Knows my vehicle and helped me with exactly what I needed. I have always gotten service at this dealership and am always taken care of!
Great service. Friendly and polite. Waiting area was clean and comfortable. I only take my car for service to my dealer and know they will provide the the service for my car.
The service was very quick. I was in and out. I’m satisfied with the service, they did a very good job with my car.
Nathen is very thorough and has a great personality and is easy to talk to. Service was completed as promised.
Very pleasant. The service representative was quite polite and informative and didn't rush me and listened to me as well. The scheduling online was quite easy and simplified my effort to get my car serviced. I had an excellent experience as well as excellent service.
Fast friendly service car was ready stayed a little after closing time to help set up Bluetooth in the car and go over all the features of the car so my wife was comfortable with everything
Everyone was friendly to us. They made us feel comfortable and made sure you understood how everything worked in your car before you left.
The serviceman was very prompt and attentive to my needs and questions. He explained exactly what to expect and any concerns for the vehicle.
Fabulous customer service, Nathan is fantastic and always a pleasure to work with. I have been a faithful customer for over 11 years
Service agents are always helpful and offer good explanations of services and options. Easy to schedule appointments for service. Even the sales team is thoughtful. My agent continues to follow up with me about my experience with my car even after a year.
Great people no problems with my service , always top notch and the new coffee machine is a big hit too
Oil change and tire rotation the young lady who helped me was nice.i think her name was Brittany.. As soon as I drove in she acknowledged me. Good customer service...she listed to my concerns.
I liked the ease in scheduling the appointment. The service coordinator asked why I arrived 15 minutes prior to appointment, and I showed her my email asking to arrive by that time!
Very clean dealership. Bryan is a wonderful salesman. Everyone is a pleasure to work with. I have purchased 3 pre owned vehicles. Have leased 2 vehicles in the past, and now a brand new purchase. VERY SATISFIED Bob Sight Kia is the best!
Friendly Service ,Clean store, wheelchair accessible Returned phone calls in a timely manner . No pressure I would recommend anyone to use Kia on the Nolan’s road
Nawaz Ally was a great help. He contacted me about coming out to see the car. He was able to get me what I needed on my trade. He was very helpful!
Great people. Great service. Like hownthey took care of my car and washed it and walked me to the car .
Jon Massey was very helpful and thorough throughout my search. He is an amazing asset to your team! I have already told people to go see him because he gets the job done and makes sure you get what you want. Your company is lucky to have him!
I had a great experience. Brittany Tarwaters did a great job communicating with me about my appointment. I will see you next time.
The sales staff was friendly and answered my questions. Prices were reasonable. They followed up promptly and let me know as soon as the car I wanted to look at came in. I drove away in it that day.
David Marin -Rodriguez was so on point. He was a great communicator regarding my vehicle. David has shown wonderful professionalism in everything he does.
Clean and nice workers as the auto dealership and waiting to o Very nice and friendly dealership with good size TV and vending machines. Bathrooms are clean too
MADE APPOINTMENT THE PRIOR DAY AND WAS ABLE TO GET IT IN THE NEXT DAY. FRIENDLY AND PROMPT. WASHED CAR.
Friendly service staff and fast service. Making my appointment was easy and they got me in and out. No fuss no muss
Went in for recalls. the employee that checked me in was nice called me for any issues they found and were taking care of pick up Bliss simple and easy.
Made an appointment the day before and had no problem getting the car in for service. Service Advisor was very professional and took very good care of us. Made recommendations about our needs....
POLITE, COURTEOUS AND FRIENDLY STAFF AND LIKEABLE, NOT PUSHY BUT WANTING TO HELP...THIS IS BECOMING A PAIN, DON'T "FORCE" ME TO WRITE STUFF, YOU EITHER FEEL IT OR YOU DON'T...
Savon was really willing to go the extra mile and accommodate the needs of my wife and myself. Customer service was great!
David the Service Tech was awesome. He answered all my questions and was professional in the performance of his duties. And the end of my service experience, he took me to my vehicle and made sure I was completely satisfied with my service experience. Kudos to David!!!!!!
Fast, staff was really nice. And washed my car! I drive out of my way to come to Bob Sight Kia because they are the best!
John Massey was my salesman. He is the complete professional. His knowledge on the car I wanted was exceptional, and the process of getting me that car was efficient and easy. I could not be more happy with the service he provided!
I've bought seven cars in my life, from seven different people, including buying my previous Soul at your dealership. I need to say that Matt Rodecap is truly the most phenomenal salesperson that I have ever worked with when purchasing a vehicle. (And, he did not ask me to say that!) This was especially helpful given the delays inherent in car deliveries these days. Matt was in touch with me through the process and always responded promptly to questions, especially when I was concerned that the delay might drop my trade-in value. He was very reassuring and did his ...
The prompt service and fixing all the recalls on my car letting me know that everything was running and do point check on the car and l felt the car was running more smoothly
I really admire the honesty of the technicians. My husband has been satisfied each time we take our vehicle for service.
I was treated like a friend and not given any bull___t. I really liked how friendly they were. My wife hates car dealers and yet was impressed with how she was treated. Said " I didn't mind that at all". That's a 10 in her lexicon.
Kind employees, great service & quick turnaround. AND they washed my car. 🙂 Thanks to Sean Larkin for making sure my car was well taken care of I was out of there in no time. : )
Everyone is always kind and helpful. We always take our van into Bob Sight. I would definitely recommend based on how the treat you.
Great customer service and fast service the waiting area chairs are pretty comfortable and they give your car a nice wash off after service
Quick, courteous, and efficient. Auto service completed time spectrum as stated by service advisor. Additionally, vehicle was cleaned prior to return.
Brian was great to work with. He was very patient and answered all of my questions. He also did a thorough job of explaining the many new features of the car. I highly recommend you go there and ask for Brian Buehler.
Brian Buehler at Bob Sight Kia was great to work with. He was very patient and answered all of my questions. He also spent a lot of time showing me the many cool features of my new car.
a amazing Kia Team and our sales lady Sabrina always works the best deals and is so helpful and fun!! No where else we would of got our new 2022 Kia Sorento!!!!!!
I liked that I had all my questions answered and buying a car was a breeze at Bob Sight. Would highly recommend!
Nawaz Ally was our salesman, outstanding service, respect and kindness. Attributes hard to find now days. Quick, easy, and painless, have even received contact from Nawaz since the sale wow very unuall.
Always have a Great experience when I get my Kia worked on a Bob Sight Kia. Thank you especially to Nate and Rob who always do a great job !!
I was able to buy a car in a timely manor with very little hassle. Car was clean and in great condition. Very accommodating. People were very knowledgeable and friendly.
Very nice and professional. Greeted us on the lot and was very helpful during the vehicle selection and purchase process.
Nawaz was very pleasant, helpful and professional. He listened and was able to quickly close the sale on a car we wanted. Great experience!
I like knowing that my vehicle is in good hands and they are very good at keeping you informed through the process.
Brought both of our Kia's in for service, scheduling was easy and they got us right in. Also was able to complete the recall work on one of the cars with no issues
Took vehicle in for regularly scheduled maintenance and staff was courteous and efficient. Waiting room was clean and offering free coffee.
I liked how Matt listened to what I wanted and was able to make my experience easy and stress free! Matt R is awesome at his job and is always very understanding. I was very happy leaving with my new car!
Courteous and thorough servicing done on my car. The servicing department kept me informed throughout the process and did not push for unneeded repairs.
That Brittany is always respectful, honest,kind and caring, and pleasant.always willing to help as many times I call or come in there she always supptive to me I want to thank her very much.
Jim that waited on me was kind, polite and attentive. As we visited during the check in process, it turned out we knew some of the same people. That made me feel more comfortable.
I got there super early and they took care of me right on the spot. They even addressed an issue that I was worried about and took care of it.
Made an appt for oil change and tire rotation and Nathan was prompt and courteous and was out within an hour and a car wash!
My service was very good. Nathan was courteous and friendly from the time I drove in to when I left.
Personalized service from Mr. Ally. Painless buying process done quickly and professionally. Great and quick communication throughout the process. Would highly recommend.
The sales guy was awesome. I stupidly came in a week early for my appointment and he managed to squeeze me in. Really appreciate it.
They took their time to explain everything to me they found me a good deal within my budget they found me a safe car and a reliable car the cars are nice and clean and detailed frienly environment No high pressure sales person Mike Matt and everyone was amazing there. I wouldn't ever go any where else but to Bob sight kia
Staff treat you great, listen to your concerns. Your not just a number. Staff is friendly. Phones wouldn’t go through though that morning. Looking to buy an splash guard and was told it was $350 when they’re $130 on line.
Friendly, personal welcome upon arrival. Very prompt check in. Fast service. Informed me of what would be done and about how long it would take.
The service people were all friendly and knowledgeable. They were able to answer my questions quickly and to my satisfaction.
Everything was told to me up front. Service was quick. And car washed. All personnel was very professional. I highly recommend Bob Sights Kia in Independence.
The friendly people ,they are always helpful and understanding . They understand if you can not do something,they offer to reschedule You.
Quick and easy buying my new Seltos. George and Alex were both very professional and made the process super efficient! Car is smooth, quiet, and runs better than expected. 10/10 would purchase from here again.
We liked the dealership not introducing any additional markup, or annoying conversations. Bryan was efficient, and skilled at reading his customers wants.
experience was quick and easy They completed what was needed to be done and did not try to sell me something I didn't need. Seemed very honest.
I came in for a oil change and they treated me very good and they did a good job and it did not take very long.
EAsy and very thorough to fix my issue! All are polite and friendly and understanding of my small issue Just Great Service, and I would recommend this service Department to everyone!!
Nathan is a Great service man. ALWAYS very helpful. Always there to greet you by name. Plus Nathan is very knowledgeable with knowing his job.
Fast friendly service with an attention to detail that in my opinion is second to none
Friendly and easy sales team to work with no gimmicks just honest and direct. From the sales to the finance desk.
Sabrina was attentive to my needs. She responded quickly if I reached out. I felt she always answered questions honestly. I like dealing with a woman. She made the whole process painless, quick and easy.
They were super busy but still got me in and out asap. The lobby however, smelled a lot like the bathroom, urine mixed with strong floor cleaner. Everything was super clean, it just smelled weird.
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