Went above and beyond to get me in on my schedule for an oil change it is greatly appreciated the service department was quick and prompt
Very friendly and accommodating staff. We had some questions about our maintenance plan we purchased at another Kia dealership and the staff took care of figuring out the issues and making sure we didn’t have to pay anything out of pocket.
The service was flawless and efficient. Very little communication was required as Bob Sight handled everything perfectly. I was given a rental during the work at no charge. As this was a recall, Kia took care of everything at no cost.
The shop personnel is nice. The guy even walked me to my car and opened the door for me when my car was finished. I like that you all provide a complimentary car wash.
The staff was professional and friendly. Told us the cost of things up front. We had to have a recall addressed, an oil change, and tires rotated. Upon our check-in the discovered our tires were in need of an alignment. Since they tested that right in front of us we knew they weren't just trying to add to the charges and we were thankful they discovered it before we head out on a lengthy road trip. We had an appointment and they checked us right in, told us how long it would take and actually finished 20 minutes early. The ...
Very friendly people gets the job done in great time. Goes out around f there way to make you feel comfortable
Very friendly and I was pleased with the service that I received. Everybody was so friendly and nice the facility was clean.
Great Service, the service advisor was very nice. Great overall experience. This was my first visit but will definitely be back for future service to my Kia.
The Service technician, Nathan was very accommodating to let me know pricing up front and throughout the day. He was very professional.
The up dates of the progress on my Kia ! The quickness of getting the job done. The explaining of the problems & what was fixed.
Friendly customer service, quick and decent waiting area. They also washed my car. I prefer this location over others I have tried
Friendly greeting and service, Was offered vehicle, only in for oil change, I decided to wait. discovered 2 recalls, added to list. I waited any way. All in all , only an hour
Great service and help to get my car in good working order and back on the road. Staff very helpful in showing options and pricing upfront!
It was great! The team takes great care of you! They are quick and very good service. I won't go anywhere else!
people are very nice - as soon as i drove in they were right on it - they only took half the time i expected it to
Very personalized, first class service. Estimated time of service was less than projected. Bob Sight Kia service has been taking care of my cars for several years and I trust them completely.
It is great dealing with Bob Sight Kia. That explains why we have bought two cars there. We tell everyone about thia dealership.
Great customer service-Jim was super nice-he gave us directions on how to get home so we did not have to take I-70 and we got home safe and sound without all the stress of the traffic. We did not have a long wait and our car was returned washed.
Easy to do business with. This is the second car I have purchased through Bob Sight Kia. Bryan Nickerson is also the second reason why I keep coming back. He makes the car buying experience very smooth.
Excellent, quick, and kind! The staff is always helpful and have a smile. The service was quick and efficient. I will definitely recommend others to visit!
the facilities always clean. Kept informed of process. Will keep coming as you take care of persons auto needs. The wash is an extra touch. Thank you
Friendly people fast service great products car runs great a dealership you can trust friendly service people and managers would buy again
I was able to get an appointment to have a recall item repaired.. - Everyone was friendly and professional... - My repair was finished as promised, in a timely manner.
Even though the car I originally wanted to test drive had been sold the day before, the salesman found another and I was thrilled.
Salesman Brian Bueller is very knowledgeable and helpful this is our second Kia we have purchased from him. Mike in Finance department explained our choices and options so we could make the best decision on financing our new Kia.
The service here is timely and perfect pricing. they are aware of your concerns and fox what ever you ask them to. they are not pushy and willing to listen.
everything the way every one treated me and the help i was given. i have brought my car to bob sight since i bought it because i am so happy
Fast and efficient service. Staff courtesy and friendliness. Keep customers updated on findings as well as time to completion. Customer area clean
Sales rep Matt Rodecap was great he took extra time to explain everything to me. Matt made this experience " Turn key " very simple very easy ". Great service.
Sabrina was very helpful ! She made sure we got what we wanted ! Would recommend 100% I’m loving my brand new car!
Got appointment in quickly and work was done in timely manner. Even though I forgot card for recall they let me know it was needed and fixed it same time as service work done.
Friendly service in a fair bit of time. Clean facility. Accommodating. Didn’t try to pressure me or convince me to buy something other than I wanted.
The friendliness of the staff. They didn't talk down to my wife when she brought over our Soul for recall. It took under an hour to fix 3 recalls.
Quick, friendly, knowledgeable, and a good fair offer on price , trade and financing. They let me have the truck over an hour to test drive.
I had my oil changed and tires rotated. My service experience was Fast and friendly. I will continue to get my services done with them!
I was in and out very quickly and the staff was very knowledgeable about the cars. I am always pleased with my experiences at Bob Sight in Independence.
I worked with George, a sales consultant. He was up front and honest. He gave me the price; I asked him "Will this price change when I get to the dealership?" because I'd been jerked around by other dealerships. He said "no" and it didn't. Plus, we handled most of the details over the phone and via text message, which I prefer. George was an excellent communicator, and when I did need to go to the dealership to sign paper work and stuff, he got me in and out in like 30 minutes. Best car ...
Glad to see new faces. I happy to see the people that I had poor service with are no longer there.
Service was very professional and staff was courteous. Fixed the problems promptly and explained the issue with the car in an easy to understand language.
I appreciate that it didn't take too long, and I love that my car is always washed before I drive it home.
Very Friendly and kind-no pressure sales-very fast in the finance department. Would definitely recommend to all my friends and family
All the maintenance and repair work I've had done here is always done right the first time. It's always done in a reasonable length of time and everyone is friendly and professional.
Very quick and smooth transaction. Love my new Kia so far. Nawaz was awesome! Will definitely buy here again! I hesitated at first but just drove in to see what they had. So happy I did!
the fact that they kept me informed the whole time, however it would be best to suggest to set up follow up appointments when we tell you we're on a time crunch.
the sales people were not pushy like at most dealers and lucky the car i wanted was there unlike most dealers in town
Brian had everything ready for our appointment. He took time to listen and was very knowledgeable. In and out in less than three hours!
People are very friendly. In todays world finding friendly people is hard. Sales staff is always ready to answer questions. Very important to women, restroom was nice and clean.
Brian Buehler was amazing. He is a no stress salesman and made my experience fantastic. I’ll come back to Bob Sight Kia for that alone.
The service people were kind and quick to get me scheduled. Fast service! That was the fastest oil change ever. The facility was clean and everyone is always pleasant.
Fast and efficient. Knowledgeable staff. Convenient location. I have always had great service at Bob Sight. I will also buy my next car there!
Everyone was extremely helpful and got my vehicle in quickly and got the recall finished on my vehicle in a timely manner.
Dependable fast service, friendly workers. Have.warrenty with.Kia, what else can I say.? ? I've owned Kia for past three cars, and won't change
Went in for regular checkup on Kia soul. Fast efficient and everyone friendly and just down the street. Service manager was very helpful and answered my questions
Nathan took very good care of me. What I commend is that while I was in the waiting room I watched him take care of another lady with a walker: He brought her all the paper work, took her payment at her seat and even drove her car to the front so she wouldn't have to walk all the way down to the service center. If that isn't service, I don't know what is!
EVERYONE THERE WAS SUPER FRIENDLY AND HELPFUL! IT WAS NICE TO HAVE THEM EXPLAIN WHAT IT WAS THEY WERE GOING TO DO AND WHAT THEY DID
A pleasant experience would highly recommend to family and friends. We will highly return for additional services. The service rep was genuinely helpful and easy to work with. She was very knowledgeable.
Brian was very attentive and a real pleasure to work with. Got us the deal we wanted. I would recommend him to anyone. Had a Kia for 15 years and decided I needed a new one.
Bryan worked with us on finances comparing a Pre approval to what Kia could offer. We are comfortable with the payment.
They were kind and helpful and didn't pressure me. They listened to me and what I wanted to spend. It's angreat car and the people were awesome.
The service woman was efficient and very courteous. She gave me a timeline and offered a ride to my destination
Very courteous, knowledgeable and prompt. I was greeted right away. They immediately started checking the alignment on all 4 tires. They were very professional.
Friendly, courteous service rep. He wasnt pushy at all, like some dealership rep are. Nothing else to report. Overall, quite pleased.
Always great service. Very friendly and Nathan is awesome! I have bought from KiA for the last 8 years and will always come back.
Customer service is Excellent, Very Knowledgeable of any questions asked, Very Clean Facility. In/Out in a Timely Manner. Only place to go for for a New/Used Vehicle.
John Massey the Salesnan did a great job explaining the the suv and all the accessories. Very friendly and professional. He was not pushy like most dealership sales people. Would recommend him to anyone.
Was handled very efficiently. Excellent Service Staff. Facilities were clean. The Service Staff was very congenial and greeted me with a smile.
Always very courteous and pleasant. Young lady in charge of handling my vehicle, impressed me. She has a good attitude.
Fast, but also attentive. Best car buying experience I’ve ever had! Matt was helpful via text and in person. I said numerous times “I don’t know why I’ve not bought Kia before!”. I will be from now on.
Honest and helpful. Never tries to sell me something I do not need. Always thorough and looking up if there’s any recalls and fixes everything.
Genuine help. They seemed to want to go the extra mile to meet all my car needs. Will definitely go back for future repairs.
Very friendly service staff. Provided excellent service at a fair price in a timely manner. Will return to this location for future servicing.
No pressure, fast, courteous service. Recommended maintenance explained in detail. They usually wash my car and escort me out when my car is ready.
I spoke with Sabrina who was the one who sold me my car. She was super friendly and helped me with my needs.
Always kind, fast, efficient. Able to answer any questions I have. I have peace of mind after leaving maintenance appointment.
They meet you right as you pull in the garage. I like the free car wash when they bring you your car.
The young lady was excellent who helped me with all my services. Better than the men in the past appointments.
When I brought my car in for it’s first service, I was received promptly, treated as a friend, and had hardly gotten settled in the waiting room when my car was ready to go. Although this dealership is not the closest to my home, the VIP treatment made the drive well worthwhile.
Sincere care given and even months old issue of not getting tire inflator canister resolved. Staff member even drive with me to attempt to witness transmission issue .
The service was timely and professional. My service was completed when I was told it would be done. I appreciate the consideration of my time.
Brian Nickerson sales Rep was totally professional and the best salesman I’ve ever dealt with. The finance Guy was awesome.. It was quick and painless... Kia is a wonderful place to purchase my daughter first car.. thanks for an awesome experience
My vehicle was washed after service and everything was explained to me in detail. I appreciate the gentleman behind the counter. James Bragaw. Excellent customer service.
Sales person knowledgeable and friendly. I always get excellent service. They new exactly what I wanted in a vehicle and made the experience smooth.
Friendliness of all the employees I met. Completed in a timely manner. Would return again for any service needed. Thank you.
Sent a lackey to take my vehicle up after scheduling an appointment online. Was returned all prettied up and maintenance complete.
The whole family at Bob Sight Kia are wonderful people. I have bought 4 cars now from them, and I will keep recommending and keep coming back. My salesman John is so caring, educational, and I appreciate his integrity and honesty with me. From the moment I walk in the door, or make a phone call, I know I'm in great hands.
They are friendly and got me right in even though I was early! They also washed my car! That was much needed.
I was able to schedule my appointment with service after receiving an email letting me know what type of services I was overdue for since my last service appointment. Upon arrival, I was greeted, assisted out of my vehicle, checked in, and though the waiting room was a bit crowded, I was allowed to sit at an empty desk where I could finish up some work while service was being conducted on my vehicle. I enjoyed the courtesy from all the employees and my service advisor, Jim.
Service Writer was very Professional and highly Knowledgeable of inspecting, diagnosing and ensuring that my vehicle was repaired properly. I would highly recommend Independence KIA.
Bryan was great as a salesperson as was the finance person, Mr. Goslee Friendly, fast, efficient. Appreciate the ease of trade and purchase
Service department representative did an outstanding job getting my vehicle serviced and back to me in a timely manner. He was also knowledgeable.
They got me right in and it took less time than they estimated to finish. Everyone was really nice and went out of their way to make sure I was taken care of. The service advisor Nathan was great and your cashier was really fun.
It was quick. People were very nice. Facility was clean. I would recommend friends and family to go to Bob Sight Kia in Independence on Noland Road.
The courtesy and professionalism that all of the employees showed and have. I love that they washed my car too. Very impressive.
James went over everything that was done. He was very helpful. Everyone that I came in contact with was very nice and would answer any questions.
Matt was straight-forward, courteous and honest and he made my transaction quick, comfortable and pain-free. He left no second-guessing and provided a wonderful experience.
Bryan Nickerson was very kind, efficient, and informative. The whole process was quick, painless, and professional. The only problem was the vehicle I bought was on ‘empty’ when I left the parking lot with it to go home.
My service representative was Courteous, prompt, thorough. My car was clean when i got it back. The work was completed in less time than I anticipated
Matt was extremely helpful and was able to get me everything I was looking for. He is an exceptional sales man and didn’t try to push anything on me. On top of all of that he was even able to get me exactly where I needed to be on payments. Huge thanks to him!
Everything up front knew price and what service I was getting. Was done in very good time. Even washed the car.
Fast greeting, quick drop off of my vehicle. Always attentive and verify what needs to be done. Have taken my vehicle here for years.
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